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Electric Troubleshooting Guide

PROBLEM

POSSIBLE CAUSE(S)

CORRECTIVE ACTION

NO HOT WATER

  1. Upper thermostat.
  2. Elements
  3. No power to heater
  4. High Temperature Limit Switch open.
  1. Replace thermostat
  2. Replace element
  3. Turn on electrical switch. Check for blown fuses or tripped breaker.
  4. Reset. Check for source of trouble and correct.

INSUFFICIENT HOT WATER

  1. Thermostats
  2. Elements
  3. Thermostats set too low
  4. Sediment or lime in tank
  5. Heater too small for job
  1. Replace thermostats
  2. Replace elements
  3. Set thermostats to desired temperature
  4. Drain-Determine if water treatment is needed
  5. See Sizing Wizard

SLOW HOT WATER RECOVERY

  1. Elements
  1. Replace elements

DRIP FROM RELIEF VALVE

  1. Excessive water pressure
  1. Use Pressure Reducing Valve and Pressure Relief Valve.

THERMOSTAT FAILS TO SHUT OFF

  1. Thermostats
  1. Replace thermostats

WATER ODOR

  1. Sulfides in the water
  1. Replace aluminum anode with KA90 anode


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